The ground rules for using SnoutWalker.
Last updated: April 2026
This Agreement is between Bridgeshop Software Development Inc. ("SnoutWalker", "we", "us") and you ("Subscriber", "you") and is accepted electronically upon creating an account or clicking "I Agree" (the "Effective Date").
We provide a SaaS platform for dog walkers/pet sitters. Depending on your tier (Solo, Professional, or Pack Leader), you receive business tools, scheduling, GPS tracking, reporting, payments (via your Stripe/Square account), and directory listing. We are a technology provider only — you are an independent contractor. We do not employ you, supervise walks, or provide pet care.
Tiers and pricing are as listed on our pricing page (all amounts in CAD). 14-day free trial (no card required). Paid plans auto-renew monthly or annually. You may cancel anytime via dashboard (no refunds on annual plans after 30 days). We may adjust prices with 30 days' notice.
SnoutWalker facilitates payments between pet owners and walkers through Stripe. A payment processing fee of 2.9% + $0.30 per transaction is applied to all bookings, charged to the walker from their payout. This fee is Stripe's standard processing rate passed through at cost. SnoutWalker does not add any markup to payment processing fees and earns no revenue from walk payment transactions. Walkers receive walk payments directly to their connected Stripe account, minus the Stripe processing fee. Subscription fees (Solo, Professional, Pack Leader) are separate from walk payment processing.
You are solely responsible for all pet-care services, pricing, scheduling, safety, insurance, and compliance with laws. You must maintain your own insurance and qualifications. We do not verify any badges/qualifications you display. You are an independent contractor — no employment relationship exists.
We grant you a limited, revocable licence to use the Services for your business. You may not reverse-engineer or resell access.
GPS tracking is optional and for informational purposes only during booked walks. You consent to sharing live GPS links with pet owners. Our Privacy Policy governs all data.
Reviews are from verified bookings only. We may remove reviews that violate our policies.
To the maximum extent permitted by law, we are not liable for any loss, injury, or damage arising from pet-care services (you are independent). We do not verify qualifications or conduct background checks — you are responsible for your own due diligence. Services are provided "as is". Our total liability is limited to the fees you paid in the prior 12 months.
We may suspend or terminate for breach. You may cancel your subscription anytime.
Governed by the laws of British Columbia and Canada. Disputes resolved in the courts of Vancouver, BC.
Your account creation or click-to-accept constitutes valid electronic acceptance under the Electronic Transactions Act (BC).
Full agreement available in your dashboard. Questions: par@bridgeshops.com
Bridgeshop Software Development Inc.
200 – 1375 West 6th Avenue
Vancouver, BC V6H 0B1